resources for current students

Maintenance Requests

If you are experiencing an urgent maintenance issue (such as a power outage, an overflowing toilet or bathtub, a major leak, or an elevator outage with trapped passengers) do not submit a maintenance request by email. Instead, report your problem immediately to a building staff member.

Students should report all nonurgent maintenance concerns by emailing After a maintenance request is submitted, a staff member will come to your room to investigate your concern. If you are not at home, the staff member will attend to your request in your absence.

Here are examples of nonurgent problems that would require a Maintenance Request:

  • Lost or missing room card or building access card
  • Elevator outages without trapped passengers
  • Minor leaks or clogged toilets
  • Broken furniture or stuck dresser drawers
  • Cable and Internet issues

Every effort will be made to complete nonurgent maintenance requests within 48 hours. If your request has not been attended to within this time frame, please contact the Resident Director at or 415.351.3556.

Living in San Francisco

For a comprehensive survey of housing options in the San Francisco Bay Area, download or view a PDF of the SFAI Living in San Francisco housing guide. This guide is a resource primarily designed for students who are looking for housing in the Bay Area for the first time. It contains valuable search tips, important information on short-term housing options, and an overview of the various San Francisco neighborhoods.

SFAI Housing Board

New and current students alike can subscribe to SFAI’s free housing information board. The housing board allows members to send and receive messages regarding housing and roommate opportunities and is most active at the beginning and end of each semester.

For additional information regarding housing opportunities, contact the Resident Director at 415.351.3556 or

Counseling and Tutoring Services


Campus tutors conduct one-on-one and group sessions with students at both halls. They are also available for appointments at the Chestnut Street campus. For information on how to connect with a tutor, please contact Academic Support Services.

Counseling Services

A counselor from the SFAI Counseling Services Office offers weekly walk-in office hours at the halls. Students typically stop by to see the counselor in order to get advice, work through difficult situations, share concerns, and get more information about counseling at SFAI. In addition to individual counseling, the counselors also offer group counseling for students who wish to talk about their concerns in a community setting. Please stop by the Sutter office (near the Sutter laundry room), or the Counseling Services Center at Chestnut Street to schedule an appointment.

Missing Persons Policy

The purpose of the Missing Persons Policy is to establish procedures at SFAI to respond to and assist with reports of missing students as required under the Higher Education Opportunity Act of 2008. This policy applies to students who reside in SFAI housing and are deemed missing or absent from SFAI for a period of more than 24 hours without any known reason. Please read the full policy for more information.


Listed below are important housing forms that you may need to access during your time in the SFAI residence halls. If you are looking for a form that is not yet listed on this page, please contact the Housing and Residential Life Office at or 415.351.3556.

Residence Halls Policies and Procedures

Academic Year Residence Agreement

Academic Year Housing Deposit Form

Gender-Neutral Housing Questionnaire

Meningococcal Vaccination Form

Café Cash Waiver

Electronic Item Inventory

Housing Appeal Form

Living in San Francisco Housing Guide